Jane is a new nurse manager who will be holding her fi rst staff meeting tomorrow. She
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Jane is a new nurse manager who will be holding her fi rst staff meeting tomorrow. She has learned that the staff members have not been following important patient care policies. What is the most important communication skill that she should use at the meeting?
1. Talking to the staff 2. Laughing with them 3. Listening 4. Crying
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Related Book For
Essentials Of Nursing Leadership And Management
ISBN: 9780803669536
7th Edition
Authors: Sally A. Weiss, Ruth M. Tappen, Karen Grimley
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