The tendency of people at work to display feelings consistent with the moods of their co-workers and

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The tendency of people at work to display feelings consistent with the moods of their co-workers and bosses, is known as ____________.

(a) emotional dissonance

(b) emotional labor

(c) mood contagion

(d) mood stability

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Organizational Behavior

ISBN: 9780470878200

12th Edition

Authors: John R. Schermerhorn, Mary Uhl-Bien, Richard N. Osborn

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Question Posted: Jun 13, 2024 02:06 AM

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The tendency of people at work to display feelings consistent with the moods of their co-workers and

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Organizational Behavior

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