1. What impact does a guarantee have on guest expectations? ...

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1. What impact does a guarantee have on guest expectations?

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Cases In Hospitality Management A Critical Incident Approach

ISBN: 9780471112174

1st Edition

Authors: Timothy R Hinkin

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Question Posted: Sep 19, 2024 02:19 PM

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1. What impact does a guarantee have on guest expectations?
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Cases In Hospitality Management A Critical Incident Approach

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