Organization: American Management Association Web site: www.amanett.org Summary: The American Management Association (AMA), a practitioner-based organization, offers

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Organization: American Management Association Web site: www.amanett.org Summary: The American Management Association (AMA), a practitioner-based organization, offers a wide range of management development programs for managers and organizations. Find the section titled “AMA Research.” Choose two current reports. Read through these and make a bullet list of the key information. Then, write a description of how this information might affect the way a hospitality manager plans, organizes, makes decisions, communicates, motivates, and controls.

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