You are the general manager of an old-fashioned ice cream parlor located within a hotel. In addition
Question:
You are the general manager of an old-fashioned ice cream parlor located within a hotel. In addition to the usual menu items, you make and sell frozen ice cream cakes, which you proudly display in a reach-in freezer in the dining area of your store. It is a slow evening with only a few guests sitting in your establishment. You direct two of your staff members to clean the reach-in freezer. To do so, they remove the cakes and the metal racks. The cakes are temporarily stored in the walk-in freezer in the kitchen, and the employees have stacked the racks against a booth in the dining room. What potential liability could be incurred in this scenario? What should you do to ensure you are providing reasonable care for the safety of your guests? Be specific and give examples. lop5
Step by Step Answer:
Hospitality Employee Management And Supervision Concepts And Practical Applications
ISBN: 9780471745228
1st Edition
Authors: Kerry L Sommerville