4. What do you know about the cost of acquiring a customer through social media channels (i.e.,...
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4. What do you know about the cost of acquiring a customer through social media channels (i.e., measuring the average customer acquisition cost on social networks; acquisition vs. retention costs)?
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Management Information Systems: Managing The Digital Firm
ISBN: 9780135191798
16th Edition
Authors: Kenneth Laudon, Jane Laudon
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