Errors in health care are inevitable. Given the nature of the interactions between providers, patients, technology, and

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Errors in health care are inevitable.

Given the nature of the interactions between providers, patients, technology, and the environment, errors should be:

a. expected and tolerated

b. managed by the team

c. viewed as opportunities for learning and improvement

d. eliminated at all costs AppendixLO1

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Quantum Leadership A Textbook Of New Leadership

ISBN: 9780763731854

1st Edition

Authors: Tim Porter-O'Grady, Kathy Malloch

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