Does the department chair successfully depersonalizing his management of Dr. Seitzs disruptive behavior? Review Case 9.4, and
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Does the department chair successfully depersonalizing his management of Dr. Seitz’s disruptive behavior? Review Case 9.4, and note every moment in which the department chair takes the high road instead of waging a more personal attack on Dr. Seitz. Can you anticipate his reaction had the department chair’s comments been statements about Dr. Seitz’s personal character? For example, how might Dr. Seitz react if the department chair said, “You never have anything substantive to add because your purpose is only to disrupt department discussion.”
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Communication Strategies For Managing Conflict
ISBN: 9781118761625
2nd Edition
Authors: Mary Lou Higgerson
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