A busy tourist hotel in Bangkok has employed a social media coordinator to deal with news, comments,

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A busy tourist hotel in Bangkok has employed a social media coordinator to deal with news, comments, queries, and reviews across multiple social media sites. The hotel attracts backpackers from over 50 countries, many of who struggle to communicate in English. As a marketing specialist, how would you advise the hotel in terms of handling multiple language social media sites? Explain your answer.

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Marketing For Hospitality And Tourism

ISBN: 9781292363516

8th Global Edition

Authors: Philip Kotler, John T. Bowen, Seyhmus Baloglu

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