Discuss the importance of the wow stories in maintaining top-quality customer service for a luxury hotel like

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Discuss the importance of the “wow stories” in maintaining top-quality customer service for a luxury hotel like the Ritz-Carlton.

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Marketing For Hospitality And Tourism

ISBN: 9780134151922

7th Global Edition

Authors: Philip Kotler, John Bowen, James Makens, Seyhmus Baloglu

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Question Posted: Oct 10, 2024 05:02 AM

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Discuss the importance of the wow stories in maintaining top-quality customer service for a luxury hotel like

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Marketing For Hospitality And Tourism

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