Friends, family members, and other people in your social circle often recommend service experiences you should try,

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Friends, family members, and other people in your social circle often recommend service experiences you should try, like hotels and restaurants. Think of a service experience that has been recommended to you. What aspects of the recommended experience would attract you to it?

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Marketing For Hospitality And Tourism

ISBN: 9780134151922

7th Global Edition

Authors: Philip Kotler, John Bowen, James Makens, Seyhmus Baloglu

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