The handling of nonroutine transactions separates excellent hospitality companies from mediocre ones. What is a nonroutine transaction?

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The handling of nonroutine transactions separates excellent hospitality companies from mediocre ones. What is a nonroutine transaction? Why is the proper handling of them so important?

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Marketing For Hospitality And Tourism

ISBN: 9781292363516

8th Global Edition

Authors: Philip Kotler, John T. Bowen, Seyhmus Baloglu

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Question Posted: Dec 18, 2023 12:35 AM

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The handling of nonroutine transactions separates excellent hospitality companies from mediocre ones. What is a nonroutine transaction?

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A nonroutine transaction refers to any unusual or unexpected interaction or request from a guest tha...View the full answer

Marketing For Hospitality And Tourism

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