What do you consider to be the main strengths and limitations of case-based reasoning systems in organisations?

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What do you consider to be the main strengths and limitations of case-based reasoning systems in organisations? How often do you use past lessons and experiences to solve current problems? What would you consider to be the time limits, if any, of past experience? Some managers may believe that past experiences hinder progress.

How would you answer such managers on the benefits of CBR systems?

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