1. What critical success factors led to Polaris’s launch of online stock trading and online transactions in Taiwan?

2. How did Polaris transfer its Taiwanese success to Hong Kong?

3. What advice would you give Wayne Pai?

Securities firm, Polaris Financial Group (Polaris), founded and chaired by Wayne Pai, has been successful in his business ventures within Taiwan and subsequently, to Hong Kong. Pai led the development of the information technology infrastructure to lead markets in the online trading business. Due to their great success, Pai has announced the approval for expansion into more aggressive markets – Singapore, Vietnam, and Abu Dhabi. The complexities of each of these markets weighed heavy on Pai’s mind, as he wanted to take advantage of Polaris’s existing assets and experiences.