The following are some of the operating performance indicators used by Canadian Pacific Railway (CPR). 11 Determine

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The following are some of the operating performance indicators used by Canadian Pacific Railway (CPR). 11 Determine an appropriate measure of CPR's labour (employee) productivity using some of the following indicators, and calculate it for each year of the 2014-2016 period. Comment on its pattern over time.

Performance Indicator 2014 2015 2016 Gross ton-miles (millions) 272,862 263,344 242,694 Train miles (thousands) 36,252 34,064 30,373 Average train length (feet) 6,682 6,935 7,217 Total employees (average) 14,604 13,858 12,082

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Operations Management

ISBN: 9781259270154

6th Canadian Edition

Authors: William J Stevenson, Mehran Hojati, James Cao

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