1. Visit http://www.q-matic.com/ca, find a case study, and briefly describe how the Qmatic system helped the operation....

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1. Visit http://www.q-matic.com/ca, find a case study, and briefly describe how the Qmatic system helped the operation.
2. Visit http www.waittimes.net/surgerydi/En/What.aspx?View=O&Type=0&Modality=& Modality Type=, choose a procedure and find the wait time in various hospitals in Toronto. Why do they have different wait times? How does this information help to decrease the average wait time of Ontario patients for the procedure you chose?
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Operations Management

ISBN: 978-0071091428

4th Canadian edition

Authors: William J Stevenson, Mehran Hojati

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