Construct a house of quality for a pair of expensive designer sunglasses. Make sure to identify some
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Construct a house of quality for a pair of expensive designer sunglasses. Make sure to identify some features that you think someone interested in buying such sunglasses would expect. Then complete the matrix to identify some attributes that you think an operations manager could measure in assessing how well his or her product meets customer expectations.
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Related Book For 
Operations Management Managing Global Supply Chains
ISBN: 978-1506302935
1st edition
Authors: Ray R. Venkataraman, Jeffrey K. Pinto
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