Dale Computer Company accepts orders from customers for computers online through its website. The company configures and

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Dale Computer Company accepts orders from customers for computers online through its website. The company configures and builds the computers to order at one of its distribution centers from components it orders from its various suppliers in Canada and overseas. It is continually retaining new suppliers as its computer models change and as new computing technologies are developed. It promises its customers that when an order is placed, the customer will receive it quickly, typically within a week, which in turn requires that Dale’s suppliers provide component parts as quickly as they are demanded. Normally Dale sets a target of three days for a supplier to deliver parts once they are ordered, and Dale uses SPC charts to monitor a supplier’s delivery performance once this target value has been achieved. Dale has learned from past experiences that it takes some time for new suppliers to improve their production and delivery processes to consistently meet Dale’s target delivery time. It normally takes a supplier about 15 days to deliver Dale’s first order. Determine approximately how many orders it will take a new supplier that has a 70% learning curve to be able to meet Dale’s orders within the specified target time.

Distribution
The word "distribution" has several meanings in the financial world, most of them pertaining to the payment of assets from a fund, account, or individual security to an investor or beneficiary. Retirement account distributions are among the most...
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Operations Management Creating Value Along the Supply Chain

ISBN: 978-1118301173

1st Canadian Edition

Authors: Roberta S. Russell, Bernard W. Taylor, Ignacio Castillo, Navneet Vidyarthi

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