Estimate the hourly capacity of the following two service systems by obtaining their processing times. a. An

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Estimate the hourly capacity of the following two service systems by obtaining their processing times.
a. An automatic car wash.
b. A cashier in a supermarket, a teller in a bank, or a similar service operation.
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Operations Management

ISBN: 978-0071091428

4th Canadian edition

Authors: William J Stevenson, Mehran Hojati

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