What is the degree of connectedness of the task in the firm, i.e. low to high? LO5

a. Does the firm divide its big task into sub-tasks that are independent of one another (low), or are the sub-tasks connected, requiring a large amount of coordination (high)?

b. Does it manage the task as a set of specialized independent functions (low) or as a process flow (high)?

c. To what extent are the units that perform the sub-tasks free to design their work as they wish (low) rather than as instructed (high)? Score the degree of connectedness on a scale from 1 to 5 as follows:

1 2 3 4 5 very low moderate very high You can now locate your firm on the graph in Figure 6.3 and determine the firm’s task design.

Transcribed Image Text:

Low Connectedness High Complicated 5 Knotty 4 2 3 4 5 Variability High 2- Orderly Fragmented 1 Low Figure 6.3 Locate your firm in the task design space