If you were Pauline, what would you recommend to Connery? Connery is the corporate chief operating officer

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If you were Pauline, what would you recommend to Connery?

Connery is the corporate chief operating officer of HealthT, a new corporation with six regional divisions that operates a total of 82 hospitals in 28 states. He knows that the perceptions of HealthT employees and providers directly affect the organization’s bottom line by influencing productivity and quality.

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