In the process of alternative dispute resolution known as ____________, a neutral third party acts as a

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In the process of alternative dispute resolution known as ____________, a neutral third party acts as a “judge” to determine how a conflict will be resolved.

(a) mediation

(b) arbitration

(c) conciliation

(d) collaboration

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Organizational Behavior

ISBN: 9780470294413

11th Edition

Authors: Dr. Richard N. Osborn, Mary Uhl-Bien, Dr. James G. Hunt, John R. Schermerhorn

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