The first step in improving communication skills is understanding where you are starting. These activities should get you thinking deeply about your current skill set, strengths that will help you, and areas you should begin to improve.

a. Take the MindTools communication quiz “How Good Are Your Communication Skills?” (www.mindtools.com/pages/article/newCS_99.htm). Write a one-page paper describing your communication strengths and weaknesses.

b. Take the Science of People “Body Language Quiz” (www.

scienceofpeople.com/quiz/) on nonverbal communication. Write a one-page paper about the body language in the quiz. Do you agree with the answers provided by the quiz? Did you miss any questions?

Why?