1. Most research suggests we are not very good at detecting fake emotions, and we think were...

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1.  Most research suggests we are not very good at detecting fake emotions, and we think we’re much better than we are. Do you believe training would improve your ability to detect emotional displays in others?

2. Do you think the information in this case could help you tell whether someone’s smile is genuine?

3. Response to this question will depend on the student’s interpretation of his or her physical characteristics in smiling.

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Organizational Behavior Concepts, Controversies, Applications

ISBN: 9780136199601

8th Canadian Edition

Authors: Nancy Langton, Stephen P. Robbins, Timothy A. Judge

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