4. If you were the sixth member of this team, what kinds of communication might you enact to help relieve tension in the group? Apply what you’ve learned in this chapter by analyzing the following case study, using the accompanying questions as a guide. These questions and a video of the case study are also available online at your CourseMate for Communication Mosaics.

A project team is meeting to discuss the most effective way to present its recommendations for implementing a fl extime policy on a trial basis. Members of the team are Jason (the team leader), Erika, Victoria, Bill, and Jensen. They are seated around a rectangular table with Jason at the head.