9. Explain the concept of relationship marketing and relationship management. What are some of the main ideas
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9. Explain the concept of relationship marketing and relationship management. What are some of the main ideas that support a relationship approach to marketing and public relations?
Include a description of the commitment-trust theory of relationships and two-way symmetrical communication in your answer.
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Related Book For
Communicating About Health Current Issues And Perspectives
ISBN: 9780190275686
5th Edition
Authors: Athena Du Pré
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