AdminaStar processes Medicare claims. At the beginning of month 1 they have a backlog of 40,000 difficult

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AdminaStar processes Medicare claims. At the beginning of month 1 they have a backlog of 40,000 difficult claims and 60,000 easy claims. The predicted claim volume for months 1 through 8 is listed in the file P04_85.xlsx. At the beginning of month 1, AdminaStar has 70 experienced claim processors. Each month it can hire up to 10 trainees. At the end of each month, 5% of experienced employees quit, and 20% of trainees are fired. Each worker is available for 160 hours per month. The number of minutes needed by each worker to process each type of claim is also listed in the file P04_85.xlsx. AdminaStar wants ending inventory for months 2 through 7 to be no greater than 50,000 of each type of claim. All claims must be processed by the end of month

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Practical Management Science, Revised

ISBN: 9781118373439

3rd Edition

Authors: Wayne L Winston, S. Christian Albright

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