3 As part of its strategy of putting the customer first the council aims to introduce a...

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3 As part of its strategy of putting the customer first the council aims to introduce a number of one-stop shops to make it easier for members of the community to have their complaints and enquiries dealt with more effectively. How would you decide how many one-stop shops you think it should introduce and where should they be sited on the map? Justify your answer.

Note: A much lengthier exercise is to actually use the data provided above to come up with specific answers to the questions that have been set.

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Public Sector Marketing

ISBN: 167373

1st Edition

Authors: Tony Proctor

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