10. The main trends of technology in services is/are: (a) Increase in self-services (c) Elimination of intermediate...

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10. The main trends of technology in services is/are:

(a) Increase in self-services

(c) Elimination of intermediate channel

(b) Additional freedom of location

(d) All of these

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Production And Operations Management

ISBN: 9780071077927

1st Edition

Authors: McGraw-Hill Education India

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