• • S6.19 Houston North Hospital is trying to improve its image by providing a positive experience for its patients and their relatives. Part of the “image” program involves providing tasty, inviting patient meals that are also healthful. A questionnaire accompanies each meal served, asking the patient, among other things, whether he or she is satisfied or unsatisfied with the meal A 100-patient sample of the survey results over the past 7 days yielded the following data:

Construct a p-chart that plots the percentage of patients unsatisfied with their meals. Set the control limits to include 99.73%
of the random variation in meal satisfaction. Comment on your results.

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NO. OF UNSATISFIED DAY PATIENTS SAMPLE SIZE 1 24 100 234567 22 100 8 100 15 100 10 100 26 100 17 100