To be able to define what is meant by organisational culture and specifically service culture, and why
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To be able to define what is meant by ‘organisational culture’ and specifically
‘service culture’, and why both are important
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Swati Gupta
Giving home tutions to primary, middle and high school students in all subjects.
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Related Book For 
Service Operations Management
ISBN: 978-1292064468
5th Edition
Authors: Robert Johnston ,Michael Shulver ,Nigel Slack ,Graham Clark
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