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strategic management concepts and cases

Questions and Answers of Strategic Management Concepts And Cases

2. The second step in the controlling process entails comparing measured performance to standards.
1. The first step in the controlling process involves measuring performance. If you were John Thain, how would you measure the performance of the financial planners? Be specific.
5. What are the determinants of information system effectiveness?
4. Describe the six steps involved with information system performance.
3. What is the difference between a problem and a symptom?Use an example to support your response.
2. Define power and describe the determinants of an individual’s power within an organization.
1. Describe the three main steps in the controlling process.
The researchers were particularly interested in the factors that influence the road warriors’commitment to their home organizations as well as their general levels of exhaustion. As you think about
3. Alternatives that must be evaluated to make these specific decisions
2. Specific decisions within these decision areas that management must actually make
1. Decision areas in which management makes decisions
8. Insights regarding how to manage an IS effectively
7. An understanding of the importance of an information system (IS) to an organization
6. Insights regarding the main factors that influence the value of information
5. An understanding of the relationship between data and information
4. An understanding of the steps required to increase the quality of a controlling subsystem
3. Insights into the relationship between power and control
2. A thorough understanding of the controlling subsystem
1. A definition of control
3. Cintas’ culture is based on the vision set forth by the founder, Richard T. Farmer. What happens to the culture of an organization when the founder or CEO who drives the culture departs or is no
2. Using the Competing Values Framework, what type of culture do you think exists at Cintas? Why?
1. How would you define the organization culture of Cintas? Is it an environment where you would enjoy working?
3. Discuss how you would ensure that BP’s organization culture is a high-performance culture.
2. Assuming you’re Dudley, would you choose to establish a clan, market, hierarchy, or adhocracy culture at BP? Why?
1. What first step would you advise Dudley to take in establishing the new safety focus in the organization culture at BP?Why would this be the first step you recommend?
Go to TerraCycle’s home page at www.TerraCycle.net. How has it used its company products to build corporate culture?Explain.
3. How does the organization culture of TerraCycle contribute to the organization’s success?
2. Which of the primary mechanisms for reinforcing culture is used most by Tom Szaky, CEO and founder of TerraCycle?
1. How does TerraCycle’s use of graffiti support its organization culture?
What organization culture value does this artifact emphasize and how?
2. List and discuss in detail five cultural artifacts you would use to implement and maintain the values contained in your organization culture vision.
1. Write a paragraph describing the type of organization culture you would like to establish at Eden’s. Be sure to emphasize all of the values you would like to exist.
5. How would you turn an unhealthy organization culture into a healthy one? Be as specific as possible.
4. List three challenges a manager might face in appropriately socializing new employees into an organization culture.What advice would you give managers for how to meet these challenges?
List three artifacts you would use to establish and maintain this vision.Be sure to explain why you chose each artifact.
3. Assume you are a professor teaching a management course.What vision would you have for the course culture?
2. Explain the advantages and disadvantages of having a clan culture within an organization. As a manager, would this culture be hard for you to establish? Why?
1. Define organization culture and explain why organization culture skill is valuable to managers.
What can managers do to increase the probability that ethics training influences organization members to act ethically over time?
The researchers studied employees in two organizations in attempt to better understand this issue. Do you think that the job search behaviors of an employee’s co-workers influenced that
A recent study, however, extended this research by examining the extent to which employees’ intentions to leave their organizations are influenced by the organizational commitment of their
Why should organization members strive to be excellent performers?
Why is excellent performance necessary?
How can performance be improved?
3. Track and Talk About Performance. All organization members should always be thinking about their individual performance. What is excellent performance?
7. Are people focused on maintaining the status quo?
6. Are people in the organization aggressive?
5. Do people function as a team?
4. Is the organization sensitive to people?
3. Are people focused on outcomes of what they do?
2. Are people attentive to detail?
1. Do people innovate and take risks?
6. Tactics for keeping an organization culture alive and well
5. Thoughts about how to build a high-performance organization culture
4. An appreciation for various types of cultures that can exist in organizations
3. Insights regarding the functions of organization culture
2. An understanding of the importance of organization culture in building organizational success
1. A definition of organization culture
3. Thinking solely about United Way’s volunteers, how would you motivate them given that they are unpaid, but still have a strong dedication to the work they do?
2. With a very limited budget, what other nonmonetary incentives can you identify to maintain employees’ commitment to the United Way?
1. Which theory of motivation do you think is most applicable in describing the United Way’s use of training? Explain.
3. Is it possible for Cooper’s efforts to be successful in motivating workers yet detrimental to organizational success?Explain.
2. Which of the needs on Maslow’s hierarchy of needs could implementing Internet strategy at Bristol-Myers Squibb help satisfy? Why? If you have omitted one or more of the needs, explain why the
1. Do you think it would be unusual for a manager such as Jack Cooper to spend a significant portion of his time motivating his workforce? Explain.
Go to the KPMG Web site at www.kpmg.com. Combining what you learned at the site with what you learned from the video, would you be a motivated worker at KPMG? Why?
3. Does top management at KPMG hold Theory X or Theory Y assumptions about the nature of man? Explain.
2. Using the job enrichment concept, does the benefit package offered by KPMG motivate people to work harder?Explain.
1. Which of the process theories of motivation explains the choice of benefits used by KPMG?
3. List two advantages and two disadvantages of punishment to build the careers of others.
2. As a manager, would you use punishment to help build the careers of your employees? Explain.
1. Would you want a manager to help build your career by using such punishment tactics on you? Explain.
3. Given your thoughts about questions 1 and 2, what action would you recommend (if any) should be taken to improve the level of organizational success? Explain. Be as specific as possible.
2. Given survey results and Maslow’s hierarchy of needs, discuss the extent to which you believe managers’personal needs are being met within the organization.Explain.
1. Do you believe the results are having a negative effect within the company on the level of managers’commitment to attaining organizational success?Explain.
5. What management style would you use at Honda of America? Discuss its short- and long-term implications on production levels.
4. What is your personal philosophy about using “job design” as a tool for motivating Honda of America employees?
3. Do you believe maintaining fair pay in Honda’s Marysville plant is important? Why?
2. What insights do you have about building employee commitment to the success of Honda of America?
1. What role do you think individual needs of people play in building a successful company?
5. Discuss your personal opinion about how to use positive reinforcement, negative reinforcement, and punishment in motivating organization members. Which of the three do you think is the most
4. Which strategy for motivating organization members presented in the chapter would you find easiest to implement?Why? Which would you find most difficult to use? Why?
3. Describe your maturity level according to Argyris’s maturityimmaturity continuum. What insights about your human needs does this description give you?
2. Is Maslow’s hierarchy of needs useful to managers? Why?
1. Write out the equation for the expectancy theory of motivation.How can you use this equation to improve your motivation skill? Be specific.
4. An understanding of various motivation strategies
3. An appreciation for the importance of motivating organization members
2. Insights into various human needs
1. A basic understanding of human motivation
3. Under what circumstances would you recommend that Home Depot move toward a higher degree of decentralization?
2. Are store managers being responsible if they devote more time to customer sales and satisfaction than to corporate reporting?
1. Describe the state of line-staff relationships before and after Nardelli became CEO. How do you think this change has affected Home Depot?
3. Do you think Toyota managers in Japan will face any personal difficulties when delegating responsibilities to Toyota managers in the U.S.?
2. Describe how cultural differences between the U.S. and Japan may have played a role in Toyota’s quality problems.
1. Discuss the roles of responsibility, authority, and accountability in organizing the activities of individuals at Toyota.
3. What are some of the possible obstacles to the delegation process faced by top management at TerraCycle? Explain.
2. Which staff role does Milton, assistant production manager, describe in the video?
1. Is there division of duties at TerraCycle? If so, how are they divided? Explain.
How might these responsibilities help you to advance in the company?
If you are currently employed, think of your responsibilities with your current employer.
How might you integrate these examples into interview discussions?

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