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business
strategic management concepts and cases
Questions and Answers of
Strategic Management Concepts And Cases
How has accepting responsibility helped your career?
Given the role of responsibility in management, can you think of some examples that demonstrate your ability to accept responsibility?
5. Finally, many obstacles could damage the effectiveness of Turgeon’s delegation efforts. List the primary obstacles that Turgeon must overcome.
4. The third step in the delegation process entails making sure the subordinate accepts responsibility for the delegated tasks.How would Turgeon ensure that subordinates accept responsibility?
3. The second step in the delegation process involves granting authority to subordinates. How would Turgeon grant authority to others? How would he make sure that others accepted this new authority?
How would you state these duties in operational terms such that the employees understand them?
2. The first step in the delegation process is to assign specific duties to individuals. What do you think are Turgeon’s primary duties, and to whom can he assign these duties?
1. This exercise identified some of Turgeon’s responsibilities as the new head basketball coach at Texas A&M University. List some of Turgeon’s other responsibilities.
5. What is acceptance of authority, and under which conditions will employees accept authority?
4. Compare and contrast centralization versus decentralization.In your opinion, which is best for organizations?
3. Explain the three major steps in the delegation process.
2. Describe the three main types of authority that can exist within an organization.
1. Distinguish between responsibility and authority, and provide examples to support your distinctions.
6. Is creativity a desirable feature of the organization?
5. Are quick decisions needed in the organization?
4. Where are organizational suppliers?
3. How homogeneous is the organization’s product line?
2. Where are the organization’s customers located?
1. What is the present size of the organization?
How might trust influence a manager’s ability to delegate?
Do you think that trust influenced subjects’ intentions to cooperate with the leader? Why or why not?
What do you think the authors found?
4. Make specific individuals responsible for performing those jobs
3. Design specific jobs by grouping similar activities
2. Designate appropriate activities that must be performed to reach those objectives
The functional similarity method is, according to many management theorists, the most basic method of dividing job activities. Simply stated, the method suggests that management should take four
3. If you were Zach Kaplan, how would you innovate Inventables even further?
2. Discuss how creativity and innovation are linked at Inventables.
1. How has Inventables changed the innovation process in American businesses?
would ensure Hormel’s future success. Be sure to explain how each idea would contribute to that success.
3. List three creative ideas based on your TQM expertise that, if implemented,
Be as specific as possible. Why are these systems important to the future success of Hormel?
2. If you were the top manager at Hormel, name two organizational systems you would establish to encourage organization member creativity.
1. Is creativity or innovation more important to Hormel management in facing a declining revenue environment? Explain fully.
3. How important is creativity in achieving success at TerraCycle?Why?
2. How does TerraCycle manage to successfully link innovation and creativity?
1. How does TerraCycle encourage creativity in its organization?
5. Monitoring: Describe how you monitor the new video game and determine the extent to which the new game is helping EA.
4. Integrating: How would you make the new video game a permanent part of the organization?
3. Diffusing: How would you test the new video game’s utility and worth?
2. Developing: Describe how you can make the new video game practical for EA.
1. Inventing: Describe the main characteristics of your new video game (i.e., What will the children do in the new game? How will it help them develop their math skills?).
5. Define total quality management (TQM), and describe the relationship between TQM and innovation.
4. Describe the five steps of the innovation process.
3. Describe five ways that organizations might increase creativity.
2. Explain the differences between creativity and innovation.
1. Define and describe the relationships between expertise, creative thinking skills, motivation, and creativity.
Previous sections highlighted the importance of creativity and innovation in improving the performance of organizations. Surprisingly, however, there is little research examining the relationship
7. Insights about achieving quality and the quality improvement process
6. An understanding of total quality as a base for spawning creative ideas
5. An awareness of the innovation process
4. A definition of innovation and an understanding of the relationship between creativity and innovation
3. Guidelines for how to increase creativity in organizations
2. Insights about the three components that comprise creativity in individuals
1. A definition of creativity and an awareness of its importance in organizations
3. What challenges do you think might exist in thrusting a group of strangers together in isolation for 10 weeks? How would you overcome those challenges?
2. If you were in charge of managing this 10-week program, how would you ensure that an effective team emerges? How would you help build trust among participants?
1. Consider the 10-week incubator program Best Buy uses.Would you characterize this as a group or a team? Why?
2. As a manager at Xerox, what steps would you take to turn a work group into an effective team? Explain the importance of each step.
1. Describe the characteristics of an effective work team at Xerox.
As an experienced hand, would you like to be involved in this program about mid-career? Why? Why do you think the company instituted this program?
Would you like to start your career in this program? Why?
6. How can you build trust as a team?
5. Would you trust your teammates if it were real? Why or why not?
4. How would this activity have been different if there was a real cliff and a real mountain top?
3. How did you ensure your teammates were safe during this activity?
2. How did the order that you were in factor into the plan?
1. How did the group come up with a plan?
5. How would you help the committee members develop trust for one another? Be as specific as possible.
4. Would you make the committee aware of the stages of team development? Explain.
3. Outline what you would say to the committee to encourage it to function as a team as opposed to a group.
2. List four procedures you will have the committee follow as it does its work. Be sure to explain the value of each procedure.
1. What reason(s) could you use to explain to your employees why you are instituting this committee at Florida Hospital?
5. What is the role of trust in building effective teams? As a manager, how would you build trust within a team?
4. What signs would you look for as a manager to indicate that a team in your organization is “storming”? What would you do if the team was indeed “storming”? Why?
3. As a manager, would you ever create a team that is both problem-solving and cross-functional? Explain.
2. What is the difference between a group and a team?
1. What is the difference between formal and informal groups?Explain how you would manage each type of group in helping an organization achieve success.
Do you think team members viewed dominant individuals positively or negatively? Why?
What do you think the researchers found? Do you think the dominant individuals influenced team decision making?
Which Individuals Most Influence Team Decisions?
5. An appreciation for what teams are and how to manage them
4. An understanding of how managers can determine which groups exist in an organization
3. Knowledge of the types of formal groups that exist in organizations
2. A thorough understanding of the difference between formal and informal groups
1. A definition of the term group as used in the context of management
3. Do you think Oprah Winfrey is a better leader or a better manager? Explain.
2. Compare and contrast your leadership style with Oprah’s.
1. Which theory of leadership do you think is most applicable in describing Oprah Winfrey? Explain.
3. If you were Iwata, would understanding the transformational and the entrepreneurial leadership styles be valuable to you in leading Nintendo employees? Explain fully.
2. Do you feel that Iwata should use more of a boss-centered or subordinate-centered leadership style in leading at Nintendo? Why?
1. List and define five activities that Iwata might have performed as a manager while fostering Nintendo’s growth as outlined in the Challenge Case.
3. Using the Vroom–Yetton–Jago model, explain how Kaufman makes decisions for Kluster.
2. Describe Kaufman using the trait approach to leadership.
1. Is there evidence in the video clip that Kaufman is both a leader and a manager? Explain.
3. As a leader, would you find making this decision at Wendy’s challenging? Why?
2. Explain your answer to question 1. Be sure to focus on why you chose the option you did as well as why you did not choose other options.
1. Assume you are Jack Schuessler. As a leader at Wendy’s, how would you make the decision regarding whether to introduce breakfast?a. Simply make the decision and announce it.b. Make the decision
Using the life cycle theory of leadership’s four main leadership styles, how should Stewart change her leadership style over time, if at all? Explain fully.
In the first few months after returning as top manager at Martha Stewart Living, should Stewart portray a leadership style that focuses more on low task/low relationships, low task/high
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