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business
strategic management concepts and cases
Questions and Answers of
Strategic Management Concepts And Cases
Define top management teams and explain their effects on firm performance.
Define strategic leadership and describe top-level managers’ importance.
3. How would you recommend new managers at eBay establish rapport with buyers and sellers?
2. Do you think the channels of communication in an online business such as eBay differ from those in a traditional business?Explain.
1. What macrobarriers and microbarriers might hinder successful communication between Meg Whitman and eBay users? What do you suggest she do to address these potential barriers?
3. Assuming that Buchanan is a good communicator, discuss three ways he is positively affecting Jetstar as a result of this communication expertise.
2. Explain how the problems you listed in number 1 can be caused by Buchanan’s inability to communicate.
1. List three problems that could be caused at Jetstar if Buchanan happened to be a poor communicator.
Managers at Zifty.com believe they still have growth potential in the Atlanta market. They feel people in that area are willing to pay a premium price for delivery because, after enduring the long
Is this a service that will attract new customers?
What do you think of the Zifty.com business model?
3. Give some examples of how Zifty.com has adapted to customer requests.
2. How do employees at Zifty.com communicate with each other? Is communication formal or informal? Does information flow only from the top down—from owners to managers to drivers—or does it flow
1. Describe the many roles of Zifty.com managers as discussed by Sarah Bellamy and Dylan Kight in the video.
c. What did you learn from this exercise about increasing your managerial skill to communicate nonverbally?
b. Is it easy for you to communicate nonverbally? Why?
6. The instructor will open discussion about the exercise by asking questions such as the following:a. Were you successful in communicating nonverbally? Why?
5. After the discussion, the instructor will allow each group about five minutes so that individuals can tell what feelings they think other individuals were trying to communicate. All should keep
4. Once members have finished their individual work in number 3, the instructor will signal for group discussion to begin.
(b) list corresponding nonverbal actions they will use to express those feelings. For example, one feeling might be anger and the related nonverbal action could be yelling words. Individual should
(a) list two feelings they would like to project during the group discussion, and
3. Before discussion begins, each group will be given approximately five minutes so that members can work individually to
2. Each group will have about 10 minutes to complete the following task through a group discussion:List as many advantages and disadvantages as you can to allowing illegal aliens or undocumented
1. Your instructor will divide the class into groups of approximately four members.
List a primary step you would take in trying to achieve each goal.
Explain what each goal contributes toward establishing the new environment that supports reaching organizational goals.
What four goals would you set for building the new communication environment at Ericsson?
5. Draw three types of organizational grapevines and explain how communication effectiveness might be impacted by each type.
4. What is “emotional intelligence” and how does it relate to influencing people in organizations?
3. How can managers encourage the flow of formal communication in organizations?
2. What is feedback and how should managers use it when communicating?
1. Discuss the significance of “field of experience” in communication.
3. The importance of verbal versus nonverbal interpersonal communication
2. The relationship between feedback and interpersonal communication
1. How interpersonal communication works
7. Some hints on how to encourage organizational communication
6. An appreciation for the importance of the grapevine
5. Insights into formal organizational communication
4. An appreciation for the importance of nonverbal communication
3. A knowledge of how to use feedback
2. An understanding of interpersonal communication
1. An understanding of the relationship between influencing and emotional intelligence
What are the trends in OECD trade over the last four years that most stand out? How do the changes in trade volumes among the OECD members compare to those numbers you saw for the world as a whole?
What are the trends in global trade over the last five years that most stand out? How does the change in trade volumes match with the growth of the global economy over the same period?What is
What are the characteristics of the 21st-century landscape?What two factors are the primary drivers of this landscape?
Use the industrial organization (I/O) model to explain how firms can earn above-average returns.
Describe the 21st-century competitive landscape and explain how globalization and technological changes shape it.
One element of industry structure analysis is the leverage that buyers can exert on firms. Is technology changing the balance of power between customers and companies? If so, how should business
Explain the strategic management process.
Describe the work of strategic leaders.
Define stakeholders and describe their ability to influence organizations.
Describe vision and mission and discuss their value.
Use the resource-based model to explain how firms can earn above-average returns.
Use the industrial organization (I/O) model to explain how firms can earn above average returns.
Describe the competitive landscape and explain how globalization and technological changes shape it.
Define strategic competitiveness, strategy, competitive advantage, above-average returns, and the strategic management process.
is the strategic planning process in your company more secret or open in regard to process and procedure? Which approach do you feel is best? Why?
Does your organization have written mission, vision, and objective statements?
How many persons assist you in formulating strategies?
How often do you change strategies or take a fresh look at existing strategies?
How do you decide which strategies to implement in this organization?
Discuss the extent to which strategic planning concepts would be applicable to individuals managing their own lives.
Should strategic planning be more open or closed(i.e., hidden or transparent)? Why?
Which stage of strategic management do you feel is the most important? give reasons for your answer.
are there any compelling reasons why the external audit, and internal audit, should not be conducted simultaneously?
What is Singapore airlines’ competitive advantage?How can this advantage be sustained?
explain Sun tzu’s statement “generally, in war the best policy is to take a state intact; to ruin it is inferior to this.” is this true in corporate strategic planning?explain.
according to Sun tzu, warfare is based on deception. Should strategic planning be based on deception?explain.
Do you agree with the fact that strategic planning should not be controlled by technicians. Briefly explain the reasons for your answer.
Briefly explain whether strategic planning should be more of a people-process than a paper process.
Discuss the comparisons between business strategy and military strategy.
conduct an internet research to determine what percentage of your country’s population smoke. What implications does this have for firms in your country?
List six characteristics of objectives, using examples.
List four strategists whom you know personally.rank them on their effectiveness as a leader in their organization.
identify and give an overview of three social networking sites that firms are using to gain competitive advantage.
explain how a firm can achieve sustained competitive advantage.
Which three activities comprise strategy evaluation?Why is strategy evaluation important, even for successful firms?
compare strategic planning with long range planning.
Would strategy formulation or strategy implementation concepts differ more across countries? Why?
compare and contrast the extent to which strategicplanning concepts are used by companies in your country with those in the United States.
go to the Strategy club website (www.strategyclub.com) and describe the strategic planning products offered.
Determine the ways and means that your college or university does strategic planning, and report on these efforts to your class.
Discuss how relevant you think Sun tzu’s Art of War writings are, for firms today, in developing and carrying out a strategic plan.
identify six guidelines required while conducting strategic management activities.
rank six reasons, in order of their importance, why firms don’t have strategic plans.
in order of importance, list six benefits of a firm engaging in strategic management.
identify the top 10 external factors that you feel are affecting your university. rank them with one being most important.
compare and contrast vision statements with mission statements.
explain how and why firms use social networks these days to gain a competitive advantage.
explain why open-mindedness is an important guideline for effective strategic management.
Strategic management is not a panacea for success. it can be dysfunctional if conducted haphazardly. give five examples of potential “haphazard” aspects of the planning process.
Would the collapse of the euro be a major threat, or opportunity, for your college or university? Why? in your opinion, what is the probability of such a collapse?
Based on the definition of strategists in chapter 1, identify the top three strategists that you have personally spoken to, and interacted with.
Based on the definition of strategists in chapter 1, identify the top three strategists that you have personally spoken to, and interacted with.
Strategic management is all about gaining and maintaining competitive advantage. explain using examples.
explain Drucker’s statement “i believe in intuition only if you discipline it.” Do you agree with it? give reasons for your answer.
explain einstein’s rationale for saying “imagination is more important than knowledge.” Would you agree with einstein? Why?
in an organization, at which three hierarchal levels would strategy formulation, implementation, and evaluation activities occur?
in terms of developing a strategic plan, explain what edward Deming means by “in god we trust. all others bring data.”
Briefly explain what Dale Mcconkey means when he says, “plans are less important than planning.”
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