The function of structure in a service system is:

a. To ensure the integrity of the system in achieving its goals and successfully facilitate the work of the system.

b. To empower the board to set and meet operational and functional requirements of the system.

c. To assure executives and managers make the right decisions about the functions and processes of work at the point-of-service.

d. To assure that the purpose and activities of work are disciplined by the demands of advancing finances and resources.