1. Define cultural awareness, cultural safety, and cultural competence. How to do these impact leadership and management practice?

2. List at least 6 of the diverse characteristics of people that might be encountered in the modern workplace

3. How can leaders and managers encourage acceptance of diversity in work practices and service delivery?

4. Why is it important to suspend your own cultural assumptions when working with colleagues and clients from diverse backgrounds?

5. List at least four legal and ethical considerations for diversity practices within an organization at a management level eg. Policies and procedures, discrimination, age, disability, racial, sex, EEO, human rights, rights and responsibilities

6. List six benefits of a diverse workplace

7. How can you ensure when implementing programs for clients in your organization that clients have access to effective and equitable activities? Give at least four examples

8. What are the principles and practices that support inclusivity and what types of planning and work practices support acceptance and acknowledgement of diversity?

9. What is the difference between coaching and mentoring?

10. List fives types of direct/ indirect discrimination

11. explain your understanding of the difference between culture, race, and ethnicity