1. Explain performance measurement tools and methods used to: Set performance goals, communicate performance goals, measure the performance goals, communicate the measures, and the outcome of measurement for instance bonuses, employee appraisals,

2. Identify drivers of performance for the short-term and long-term. Consider: Balanced Scorecards, Performance Dashboards and other tools.

3 Apply theory to identify and describe what is working well and what might be some opportunities for change in this case consider the impact of ethics, market forces, and data analytics, and other technologies.

Include references.