1. How does an organization's vision, mission, and goals affect its approach to strategic management and measurement? Discuss how top management teams affect a firm's performance and its ability to innovate, design, bring about effective strategic change.

2. Business metrics or key performance indicators (KPIs) are useful in determining the success of change management efforts by providing a measurable value against which the company can then compare its desired business goal or outcome. Research three business metrics and describe how each is used to measure performance and how a business can use the results from each metric to improve its performance. (Cite sources please)