Question
1. Many customer relationships were disrupted as a result of the pandemic. 1a. How could companies across the globe improve their supply chain customer relationship
1. Many customer relationships were disrupted as a result of the pandemic.
1a. How could companies across the globe improve their supply chain customer relationship management process given fluctuating supply and demand, challenges with goods and services accessibility and inflation?
1b. How would you improve customer relationship management and what methods would you incorporate?
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OM operations management
Authors: David Alan Collier, James R. Evans
5th edition
1285451376, 978-1285451374
