1 Service Department Charges and Activity Bases Middler Corporation, a manufactures of electronics and communications systems, uses a service department charge system to charge profit centers with Computing and Commurications Services (CCS) service department costs. Thefulowing table identifies an abbreviated it of service categories and activity bases used by the CS department. The table also Inclades some assuned cost and adivty base quantity information for each senvice for Odtber CCS Service Category Help desk Network center Badgeted Activity Activity Base Number of cals Number of devices monitcred Number of user accounts Budgeted Cost $160,000 735,000 100,000 Base Quantity 3,200 9,800 10,000 8,900 Electronic mai Handheld Technology support Number of handheld devices issued 124,600 One of the profit centers for Middler Corporation is the Communication Systems (COMM) sector Assume the folloving information for the COMM sector: The sector has 5,200 employees, of whom 25% are office employees. . Almost all office employees (99%) have a computer on the network. One hundred percent of the employees with a computer also have an e-mail account. The average number of hep desk calls for October was 1.2 calls per individual with a computer There are 500 additional printers, servers, and peripherals on the network beyond the personal computers. All the nenofice employees have been issued a handheld device. a. Determine the service charge rate for the four CCS service catepories for October. CCS Service Category Service Charge Rate Help desk Netmork center Electronic mal Handheld technology b. Determine the charges to the COMN sector for the four cCS service categories fer October. October chargoes to the COMM 75 V Per device monitored v 10 V Per user or e-mail account v 14 V Per device v sector Help desk tharpe Network center charpe Bectronic mail charge 77,200 X 141,525v 12,870 V Local voice support charge 54,600 Previcus at mare Chea Wy Wort uees enaning