1. SkyProduction is a digital firm that offers professional drone photography and drone filming services. The company has just recently established and urgently need to execute appropriate marketing strategies to reach their prospective customers. As a project manager, you are tasked to come up with a proposal to address the following concerns.

a) The internet as a marketing tool. Based on e-commerce presence map, describe the FOUR (4) types of presences, the platforms and activity involved to promote SkyProduction and their services. Provide relevant examples in your explanation. b) Implementation of Knowledge Management System (KMS). Discuss THREE (3) different types of KMS and explain how each type of KMS would be beneficial for SkyProduction. Provide relevant examples in your explanation.

2. You are a manager of bakery shops at TWO (2) different places, in Kuala Lumpur and Shah Alam. Both shops are using manual systems for keeping all orders and customers' data. Due to the difficulties to manage both shops using separate bookkeeping and database, your CEO would like to have a new system to be developed for both shops.

a) Propose a complete communication system to be implemented in both shops and justify why do you choose to use the technology. b) In relation to the proposed communication system in 3(a), discussed the information security issues that might arise from the system. c) Propose a customer relationship management system and its features to achieve operational excellence

3. You have a small music publishing company. You primarily produce your own music, but you want to start producing recording projects for other local music artists using digital platform. You would like to know what kind of music your customers are most interested in so that you can know which local artists to enlist.

a) Describe how information systems can transform your business, and why they are so essential for running and managing your business. b) While there are more technological capabilities at our fingertips than ever before, the path to be a digital firm is not always easy. Discuss the challenges that your business might have to face in order to become a successful digital firm. c) After observing from other writer's experience, you plan to collaborate in order to make great music with good people. Explain in details how do you plan to use the tools and technologies to collaborate with other business entities. Analyze how does each activity in Porter's competitive forces model can help your company to develop competitive strategies using information systems.

4. "Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Millions of customers including the fastest-growing startups, largest enterprises, and leading government agencies--are using AWS to lower costs, become more agile, and innovate faster." (AWS, 2018)'

Based on the video, answer the following questions. a) Identify any THREE (3) components of IT Infrastructure used by AWS. For each component, provide possible justifications why do you think the components are chosen by AWS. Your justification SHOULD be further supported by credible references. b) Analyze any THREE (3) technology trends used by A WS that can pose ethical issues, giving an example for each of its ethical or moral impact, supported by credible references. c) Explain what the term big data refers to. Discuss the importance of data quality assurance for businesses and the impacts created by poor data quality, using AWS as your case study. Provide credible references to support your claim.