1. TCO 6. How are other types of businesses in the community now competing with restaurants? 2. TCO 1. Explain what other kinds of institutions or establishments does the hospitality industry include besides hotels and restaurants? (Points : 4) 3. TCO 7. Besides gambling, what advantages does Las Vegas offer? (Points : 5) 4. TCO 11. Discuss some of the managerial problems involved with security issues in hotels. (Points : 5) 5. TCO 10. Where have the most recent security technology changes taken place in hotels? (Points : 5) 6. TCO 7. Select three of the main gaming entertainment projects and outline their general background and special offerings. (Points : 5) 7. TCO 2,3. List and carefully explain 3 factors affecting increased travel and tourism, today. (Points : 6) 8. TCO 7. Explain why themed casual restaurants are so popular with the general public. Include in your answer, an appreciation for the key elements that create a true theme restaurant. Give an example of a successful theme restaurant. (Points : 10) 9. TCO 7. Outline the principal role of the back of the house in restaurant operations. (Points : 10) 10. TCO 1. You are a service manager for a national airline preparing to leave on a transcontinental flight from New York City to San Francisco. List the moments of truth your customers will encounter from the time they arrive at the terminal to the time they land in LA. (Points : 6)