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1. What are knowledge management systems? 2. Explain the key aspects of supply chains, and operational, product and service systems. 3. What is the method

1. What are knowledge management systems?

2. Explain the key aspects of supply chains, and operational, product and service systems.

3. What is the method for conducting a gap analysis?

4. Identify a changing trend and opportunity in a workplace (can be your own workplace or an organisation of your choice).

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