11. If a manager acts as advisor and supporter offering input when asked but generally letting subordinates chart and adjust their own course, he/she is demonstrating leadership 16. A team that uses communication technology to bring together geographically distant employees to achieve goals is a Problem-solving b. Self-managed c. Functional d. Cross-functional Virtual a Laissez-faire b. Democratie c. Autocratic 12. The ability to understand the relationship of parts to the whole are called skills 17. During the stage of team development, conflicts are resolved, and team harmony develops a. Decision-making b. Technical c. Interpersonal d. Conceptual Forming b. Storming c. Norming d. Performing c. Adjouming 18. In the case of a restaurant, hungry customers and food ingredients are 13. Activities that a company considers central and vital to its business are called a. Core competencies b. Chain of command c. Work specialization a. Transformation components b. Representative outputs c. Transformation functions d. Representative inputs 14. An organization system that has a clear chain of command but that also includes functional groups of people who provide advice and specialized services is called 19. Contracting out certain business func or operations to other companies is e a. Line organization b. Line-and-staff organization c. Horizontal organization a Value chain b. Outsourcing c. Value web d. System 15. The number of people under one manager's control is called a. Chain of command b. Departmentalization c. Span of management