1.briefly explain what a performance management system is?

2.briefly explain what legislation you need to follow when managing people performance at a work place?

3.briefly describe the terms awards and certified agreements?

4.explain the following using your own words

a.performance standards

b.code of conduct

5.explain what performance indicators and provide at least 3 examples?

6.what is risk analysis?

7.briefly explain performance management and review processes?

8.briefly explain how you provide informal feedback to your staff?

9.briefly explain what a poor performance is and give three examples?

10.briefly explain the term on the job coaching and provide three examples?

11.what is excellence in performance?

12.what is structured feedback?

13.briefly describe the term human resource specialists?

14.what is unlawful dismissal and due process?

15.what is serious misconduct?