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1-Explain how can companies attract and retain customers and cultivate strong customer relationships? 2The aim of marketing is to meet and satisfy target customers' needs

1-Explain how can companies attract and retain customers and cultivate strong customer relationships?

2"The aim of marketing is to meet and satisfy target customers' needs and wants better than competitors". How do consumer characteristics influence buying behavior?

3-In what ways do consumers stray from a deliberate rational decision process?

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