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2. Case Study As a Program Coordinator at the Indigo Community Services and Health Hub, you have arranged a meeting with Patrick Murphy, an openly

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2. Case Study As a Program Coordinator at the Indigo Community Services and Health Hub, you have arranged a meeting with Patrick Murphy, an openly gay client, who has asked to have a meeting with you, as he has concerns that Indigo Community Services is not lesbian, say, transgender, bi-sexual, intersex, queer (LGBTQI+) friendly. You have informed you manager about the meeting with Mr Murphy and the topics you will be discussing. Your manager, far from being concerned, is very pleased to have an opportunity to gather some LGBTQ I+ input to use as a starting point for making changes, so that the service is overtly inclusive of all people, irrespective of their sexuality. Mr Murphy attends Indigo Community Services and Health Hub , he explains that he has attended the services to engage in programs but has found that there are no activities specifically for the LGBTQI- community. He has also found that there are poster and support information for other diverse communities, but not for his community. Mr Murphy explains that there are many people in the community who are unsure of their sex , sexuality or gender and Indigo Community Services and Health Hub should have group running and information for client to read and take away that will support them in their journey. Mr Murphy also feels that having sessions where speakers come to the service and share their experiences with clients would be a fan- tastic step in supporting Indigo in becoming LGBTQI- friendly. Paro 10 of 27

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