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2 . Distinguish between random and assignable variation. Discuss the relevance of each to measuring quality of care and to the design and evaluation of
Distinguish between random and assignable variation. Discuss the
relevance of each to measuring quality of care and to the design and
evaluation of quality improvement initiatives.
Describe the three categories of care identified by Wennberg
the possible opportunities for improvement that unwarranted variation
might indicate for each of the categories, and the goals of health
services research and quality improvement initiatives for each category
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