2. (TCO 6) A number of demographic factors have been shown to impact healthcare utilization. For example, _ are more aware of available health services and are quicker to turn to health professionals when symptoms arise. (Points : 5) Latinos C C the elderly men C women 0 1869129405 Multiple Choice 4 3. (TCO 7) South Baptist Healthcare Center is monitoring declining revenue as a result of lower utilizations tied to higher unemployment. This trend is part of the component of the external environment analysis. (Points : 5) competitive legal/regulatory economic C technological 0 1869129406 Multiple Choice 7 4. (TCO 7) Data collected through the external audit include such things as _. (Points : 5) consumer characteristics profitability by service