2. You are working as an intern in the actuarial department of a property \& casualty insurance company. The company has experienced unexpectedly high losses from its auto insurance policies. You and your boss just got to work in the morning and you're riding in the elevator together. You're going to get off at the 4 th floor and your boss is heading for her 10 th floor office. She asks you how we should go about diagnosing the problem. What will you say before the elevator reaches the 4th floor